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Complaint and Feedback Form

Do you have feedback for OTFC Group?

Please complete the below complaint & feedback form and submit either in person or by post (if you wish to remain anonymous) to Complaints Officer Jo Cavallaro at 3-7 Unley Rd Parkside, or by email to jo@otfc.com.au

Name

NDIS number

What is your complaint about? Please give us as much detail as possible

Who is your complaint about?

What do you want us to do?

Do you have any documents you would like to share with us about your complaint?

Have you made a complaint about this matter to another organisation (e.g. to the NDIS Commissioner)? If so, Please provide details of the other organisation and any outcomes

If you are complaining on behalf of someone else, please fill in this section

Name

Relationship to the complainant

Does the complainant know you are making a complaint?

Yes No

Does the complainant consent to the complaint

Yes No

Email Address

Mobile phone number

Address

We appreciate the opportunity to improve the quality of services we provide here at OTFC Group

Wait! Before you Go... How about exclusive access to our parent information video?

Learn about our processes at OTFC Group, as we dive into some of the questions you may have as a parent.

*To keep you up to date with developments from OTFC Group, we will add your email address to our mailing list. All mailings from OTFC Group include an Unsubscribe option, you may opt-out at any time.

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Complaint and Feedback Form

Do you have feedback for OTFC Group?

Wait! Before you Go... How about exclusive access to our parent information video?